Frequently asked questions and steps to follow

• User Management
• Appointment reminder
• Online Booking - Individual Configuration
• Document Center
• Document Management
• Send a document
• Patient Tags
• Intern’s License User Guide
• Physiotec - Clinic and User ID
• PandaPay - Payment Terminals

Browse all articles

• My Calendar
• Print / Send the appointment's history by email
• Schedules > Employees
• Schedules > Online requests
• Schedules > Cancellations / Absences
• Send a health report / document when the patient file is opened
• Schedules > Rooms
• Schedules > Appointments to confirm
• Schedules > Waiting List

• Create an invoice
• Payments in advance
• Invoice's Template
• How to apply a payment
• Bill a third-party payer
• Coverage Allowance
• Bill a patient's group
• Create a quote
• Billing Episodes
• How to use a gift card

Browse all articles

• Patients report
• Appointments report by employee
• Financial Statement report
• Month End Closing
• Discharge report by employee
• Taxes report
• Self employed employee report
• Revenue and disbursement report
• Sellable items report
• Reported Revenue report

Browse all articles

• Export notes from a patient's file (PDF)
• Send a Doctor's Letter
• Discharge options
• How to submit a form ?
• Rename an activity
• Activities
• Create a form
• CNESST
• How to create a new client
• Episode of care

Browse all articles

• Password
• Clear the browser's cache (Google Chrome)
• Performance slowdown
• Update Medexa App and iOS
• Medexa shortcut

• My Account
• My tasks

• Introduction to TELUS eClaims
• Insurance Profiles
• TELUS eClaims - Setup the organization
• Practice Profiles
• TELUS eClaims - Submitting claims or predeterminations
• TELUS eClaims - Setup professionals
• TELUS eClaims - Pending payments
• TELUS eClaims - Setup submitters
• TELUS eClaims- Setup professions
• TELUS eClaims - Setup methods of payment

Browse all articles