Practice Profiles

To allow the claims with Telus Health to work properly, each employee has to set up their practice profiles.
Thereby, an employee can have many practice profiles if this one practices several professions and holds several licenses.
The Practice Profiles can be set up by each therapist or the admin user.
To do this, please follow one of the two steps below :


Set up the employees’ practice profiles - For the admin user

  1. Click on "My Clinic"
  2. Click on "Accounts"
  3. Click on "User Management"
  4. Click on the employee’s name to set up

To add a practice profile

  1. Click on the button + on the “practice profile” section
  2. Use the “Profession” dropdown menu to make a selection

    * If the profession desired is not displayed on the dropdown menu, please ask to the clinic’s admin user to add the profession in Medexa (My Clinic > User Management > Professions)
  3. Fill in the title on the field “Post-Nominal title”
  4. Fill in the “License registration number” in the field for this purpose
  5. Use the “Licensing body” to select the organization related to your profession
  6. Click on "Save Changes"

To edit a practice profile

  1. Click on the pencil icon to the right of the profession to be edited
  2. Edit the elements needed
  3. Click on "Save Changes"

To delete a practice profile

  1. Click on the pencil icon to the right of the profession to be edited
  2. Click on "Delete"

To set up your practice profiles - For employees

  1. Click on your name on the top right corner of your screen
  2. Click on “My Account”

To add a practice profile

  1. Click on the button + on the “practice profile” section
  2. Use the “Profession” dropdown menu to make a selection

    * If the profession desired is not displayed on the dropdown menu, please ask the clinic’s admin user to add the profession in Medexa (My Clinic > User Management > Professions)
  3. Fill in the title on the field “Post-Nominal title”
  4. Fill in the “License registration number” in the field for this purpose
  5. Use the “Licensing body” to select the organization related to your profession
  6. Click on "Save Changes"

To edit a practice profile

  1. Click on the pencil icon to the right of the profession to be edited
  2. Edit the elements needed
  3. Click on "Save Changes"

To delete a practice profile

  1. Click on the pencil icon to the right of the profession to be edited
  2. Click on "Delete"


Note: A practice profile can’t be deleted if a therapist has used this one.